Services
From Our Showroom to Your Home
Our friendly experts will guide you from product selection to installation and beyond. Throughout the process, you’ll enjoy the same level of service and family-owned atmosphere Southwest Florida has relied on since 1994.
Free Consultation
During your free in-home consultation, we’ll talk with you about your vision, measure and inspect your windows, then help you choose the best products, patterns, and colors that will bring your dreams to reality.
Because your time is important, our trained staff will be prompt, answer any questions you may have, and provide you with a quote during the consultation. Simply visit our showroom or request a free consultation to get started.
Precision Measuring
Inside mount or outside mount? Concrete or sheetrock? Measuring can be tricky for many types of window treatments. That’s why our measurements are precise, guaranteed, and included with your complimentary in-home consultation.
Our staff have years of experience and will provide professional, accurate measurements. This ensures a stress-free experience and a beautiful, finished product.
Expert Installation
Like measuring, installation is best left to the professionals. Let our trained and certified installers with over 20 years of experience do the work for you. Metro Blinds installers are licensed and bonded, and every installation comes with a 3-year service, no-hassle, warranty.
*Free standard installation on $1,000 minimum order. Additional surcharges may apply for removal of existing treatments, scaffolding, or other non-standard installation challenges.
Warranty
We stand behind our products and installation and your satisfaction is guaranteed. If you experience any issues, we’ll make it right.
Our 3-Year No Hassle Warranty
When you choose Metro Blinds, you get more than beautiful products—you get peace of mind. Every product we sell and install comes with a 3-year, no-hassle service warranty—triple the coverage of most competitors.
If we can’t fix it on-site, we’ll remove the product, repair it in our factory or send it to the manufacturer, cover any shipping fees, and reinstall it—at no cost to you.
Excludes damage from misuse, improper cleaning, accidents, alterations, or exposure to the elements.
We believe in the quality of our products and craftsmanship, and our warranty proves it. Make sure to ask about it—we’ll proudly remind you at every step of the sales process.
Manufacturer Warranties
In addition to the Metro Blinds 3year service warranty, most of our manufacturers provide product warranties For more information regarding your warranty, or if you’d like a copy of your warranty, please call us at 239-208-1156
Service & Warranty After the Metro Blinds 3-Year Coverage
Even after your Metro Blinds 3-year service warranty has expired, your product may still be covered by the manufacturer’s Limited Lifetime Warranty for manufacturer defects.
• In-Showroom Repairs: Bring your product to our showroom for a free inspection. If it was originally purchased through Metro Blinds, in-house repairs are provided at no service charge. For products purchased elsewhere, a standard shop fee plus the cost of parts will apply.
• In-Home Service: For products outside our 3-year warranty or not originally purchased from Metro Blinds, in-home service and repairs are subject to a minimum trip charge. Each additional service visit will incur its own trip charge.
• Manufacturer Repairs: For products still covered by the manufacturer but outside Metro Blinds’ service warranty, shipping charges may apply if the item needs to be sent out for repair.
We’re committed to helping you keep your window treatments looking and working like new—whether it’s under our service warranty, the manufacturer’s warranty, or beyond.
Make a Warranty Claim
If you experience an issue with your window treatments, please call us at 239-208-1156 With a copy of your original contract ready for reference, simply describe the issue and the room or window affected and we’ll determine the best way to repair your window treatment
Repair
Many broken window treatments can be repaired, and Metro Blinds is here to help—whether or not you originally purchased from us. For the most accurate repair information, please have your original sales receipt/invoice or the manufacturer’s name handy.
In-Home Repairs
• If the product cannot be repaired, the trip charge will still be collected, and we’ll connect you with our sales team to discuss replacement options.
Special Offer for New Purchases – If you choose to replace your window treatments after a non-repairable inspection, you’ll receive 10% off your new purchase, up to the value of your trip charge (typically $150).
In-Shop Repairs
• This applies to products purchased from Metro Blinds and those purchased elsewhere.
Manufacturer Repairs
For products that cannot be repaired in our facility, they may be shipped to the original manufacturer for repair. Depending on when the product was purchased and installed, service charges or shipping fees may apply. Please see our 1-year service warranty for details.
